Terms and conditions

These Terms and Conditions govern your access to and use of Tesor Casino services. By registering with or using Tesor Casino you accept and agree to be bound by these Terms. If you do not agree, do not register or use the services. All monetary amounts in these Terms are expressed (CHF) unless otherwise specified.

1. Legal Status

1.1 Tesor Casino operates as an online casino brand whose public materials reflect operation under Curaçao jurisdiction.

1.2 The operator is identified in available materials as Neroblanko Tech B.V.

1.3 No independently verifiable Swiss gambling license or Swiss regulator listing has been confirmed in the materials available to Tesor Casino.

1.4 It is the responsibility of each user to verify whether the services may be lawfully used in their country of residence. Tesor Casino does not warrant that access to the services is lawful in any particular jurisdiction, including Switzerland.

2. Registration and Login Process

2.1 Account creation requires a valid email address and a password. The standard registration steps are: sign up, enter email and password, accept Terms and Privacy Policy, confirm via the emailed link, then log in.

2.2 KYC and identity verification are required for withdrawals and for participation in certain bonuses. Verification may include government-issued ID, proof of address, and proof of payment method or banking documents.

2.3 Accounts become active for play immediately after successful email confirmation; however, withdrawal and bonus entitlements remain subject to completion and approval of verification checks.

2.4 Users must be of minimum legal age to gamble in their place of residence and may hold only one account. The operator may restrict registration from certain countries; users are responsible for compliance with local restrictions.

3. Games and Software Providers

3.1 Tesor Casino offers games in categories including slots, table games, live casino and crash-style titles.

3.2 Identified software providers include Pragmatic Play, Evolution, BGaming, Playson and Evoplay. Provider lists may change over time.

3.3 Public materials reference a large aggregate game library (several thousand titles); the exact available game count may vary by jurisdiction, mirror site, and time.

3.4 Game availability, features, and rules are subject to provider terms and may differ between desktop and mobile access. Users should review individual game rules before play.

4. Bonuses and Promotions

4.1 Tesor Casino may offer welcome packages and recurring promotions. Available public offers referenced include welcome packages up to Fr.3,000 with a varying number of free spins de on mirror/market.

4.2 There is no verified Switzerland-specific welcome offer in the materials reviewed; offers and currency denomination may vary by market and mirror site.

4.3 Activation: some public materials state welcome offers are credited automatically; alternative sources reference promotional codes. Users must follow the specific instructions displayed at the time of deposit or registration.

4.4 Wagering requirements, expiry windows and game-weighting rules apply to bonuses and vary by promotion. Exact wagering multiples and time limits are determined in the promotion’s specific terms; if such specifics are not displayed, players must request clarification prior to accepting the bonus.

4.5 Recurring promotions identified in public materials may include cashback offers, weekly reloads, tournaments and mission-based rewards. Cashback offers of up to 25% and a Sunday reload (25% up to Fr.100) have been referenced in available materials.

4.6 Bonuses and promotional balances are subject to verification, and failure to complete KYC checks may void bonus eligibility or prevent withdrawal of winnings derived from bonuses.

5. VIP and/or Loyalty Program

5.1 Tesor Casino operates a loyalty and VIP-style program with levels and rewards intended to provide ongoing engagement benefits.

5.2 Qualification criteria, point accrual rates and tier thresholds are variable and not fully disclosed in the materials reviewed; qualification is determined by the operator’s published program rules at the time.

5.3 Rewards may include exclusive offers, cashback, missions, tournament access and other benefits. All VIP benefits are subject to specific program rules and may be revoked for violations of these Terms.

6. Payment Methods and Banking Terms

6.1 Accepted deposit methods referenced include Visa, Mastercard, Skrill, Neteller, bank transfer and cryptocurrencies such as Bitcoin and Ethereum. Actual availability depends on the user’s country and the operator’s current payment partners.

6.2 Minimum deposit shown in available materials is Fr.20. Deposits are generally credited instantly; fee policies vary by method and are subject to the operator’s and payment provider’s terms.

6.3 Withdrawals are permitted only for verified accounts. A minimum withdrawal of Fr.50 and processing limits of Fr.1,000 per day, Fr.3,000 per week and Fr.10,000 per month have been referenced in public materials.

6.4 Withdrawal processing times are stated as typically between 2 and 48 hours once a request is approved; external banking times and payment provider processing may extend settlement.

6.5 Fees and exact available methods for withdrawal depend on the user’s chosen method and the operator’s policies; users should review the cashier terms prior to transacting.

7. Key Terms and Conditions

7.1 Bonus-specific terms: Each bonus or promotion has its own terms which govern wagering requirements, allowable games, max bet during play with bonus funds, contribution percentages and expiry. These specific terms prevail over general statements in these Terms.

7.2 Deposit limits: The operator may apply deposit limits by account, by payment method, or by regulatory requirement. Such limits may change based on account verification level.

7.3 Withdrawal limits: The operator’s published daily, weekly and monthly withdrawal caps apply; exceptions require prior written approval from the operator.

7.4 Account restrictions: The operator may restrict accounts for suspected fraud, abuse of promotions, multiple accounts, breach of Terms or where the user’s jurisdiction is restricted. Funds may be withheld investigation.

8. Mobile and Technical Features

8.1 Tesor Casino is accessible via an adaptive mobile web app. The site is designed to function on iOS and Android devices via a browser-based interface.

8.2 There is no verified native store listing for a dedicated Tesor Casino native app in the materials reviewed; users may install a web-app shortcut to their device home screen.

8.3 The operator aims to provide a stable mobile experience; however performance, speed and feature availability will vary by device, operating system and network conditions.

8.4 Mobile registration follows the same process as desktop registration, including email confirmation and subsequent verification requirements.

9. Security and Fair Play

9.1 Encryption and data protection: The operator represents the use of SSL encryption and other security measures to protect user data. Users acknowledge that no system is completely secure and that the operator cannot guarantee absolute protection against unauthorized intrusion.

9.2 Random Number Generation and auditing: Public materials reference independent testing of RNG and game fairness by auditors such as eCOGRA and iTech Labs. Game outcomes are determined by provider RNGs and audited processes where applicable.

9.3 Infrastructure security: Public disclosures reference measures such as penetration testing, web application firewalls, intrusion detection systems and DDoS protection.

9.4 Customer support: Support channels, hours and expected response times are published on the operator’s site. Availability and language options may vary; public materials indicate multi-language support including English, German, Polish, French, Greek and Dutch.

10. Responsible Gambling Features

10.1 Responsible gambling tools: The operator provides tools such as deposit limits and may offer time-outs and self-exclusion options. The availability and scope of these tools depend on the operator’s platform and jurisdictional requirements.

10.2 Support links and resources: The operator encourages responsible play and may provide links to support organisations. Switzerland-specific support links were not verified in the materials reviewed; users are encouraged to seek local help where available.

10.3 Player responsibility: Users should set limits and self-monitor their play. The operator may require or suggest limits as part of account management or regulatory compliance.

11. Advantages and Disadvantages

11.1 Advantages: Public materials identify a large game library, multiple live-casino and crash game categories, instant deposits, cryptocurrency options, mobile web-app access, and a range of promotional features such as cashback, reloads and tournaments.

11.2 Disadvantages and risks: No verified Swiss authorization was found in the materials reviewed. Some critical terms and conditions, such as exact wagering multiples and bonus expiry windows, were not visible in the publicly captured materials and may vary. The brand’s online presence may be mirrored across multiple sites, which can complicate verification.

12. General Casino Information

12.1 Year founded: Public materials reference 2026 as the year of establishment.

12.2 Operator/Parent Company: The operator is identified in available materials as Neroblanko Tech B.V.

12.3 Supported languages: Public pages are available in multiple languages including Polish, English, German, Greek, Dutch and French.

12.4 Accepted and restricted countries: The operator publishes country acceptance and restricted lists on its site. No verified Switzerland-specific acceptance list was found in the reviewed materials; users must consult the cashier and registration pages for up-to-date restrictions.

12.5 Short brand description: Tesor Casino provides a multi-language online casino platform with a large game library, mobile web-app access, crypto-friendly payment options, and a range of promotional and loyalty features. Operational details and market availability vary by mirror and jurisdiction.

13. Account Conduct, Fraud and AML

13.1 Users must provide truthful information and may be required to supply documentation to satisfy identity, address and payment method verification.

13.2 The operator reserves the right to withhold, reverse or confiscate funds where fraud, money laundering, chargebacks, abuse of promotions or other violations are reasonably suspected.

13.3 The operator complies with applicable anti-money laundering (AML) requirements and may report suspicious activity to competent authorities.

14. Limitation of Liability and Indemnity

14.1 To the fullest extent permitted by law, the operator is not liable for indirect, incidental, consequential or special damages arising from use of the service.

14.2 The operator’s aggregate liability for direct damages is limited to the amount of the user’s net deposits during the six months preceding the claim, unless otherwise required by mandatory law.

14.3 Users agree to indemnify and hold the operator harmless from claims arising from their breach of these Terms, misuse of the service or violation of applicable law.

15. Termination and Suspension

15.1 The operator may suspend, restrict or close accounts at its discretion where there is reasonable suspicion of breach, fraudulent activity, regulatory restriction or other valid cause.

15.2 Users may close their own account by request; wager resolution, verification and withdrawal requirements may delay final settlement.

16. Dispute Resolution and Governing Law

16.1 Governing law and jurisdiction: Public materials reflect that services are provided under Curaçao jurisdiction. Unless otherwise required by mandatory local law, disputes shall be governed by Curaçao law and submitted to the competent courts of Curaçao.

16.2 Internal complaints: Users should submit complaints in writing to customer support. The operator will attempt to resolve disputes in good faith. Where resolution is not possible by internal procedures, users may pursue formal legal remedies as permitted by governing law.

17. Privacy and Data Protection

17.1 The operator processes personal data in accordance with its Privacy Policy, which explains data collection, use, disclosure, retention and user rights.

17.2 By using the services, users consent to necessary processing for account operation, fraud prevention, KYC and regulatory reporting.

18. Intellectual Property

18.1 All intellectual property rights in the platform, content and software are owned or licensed by the operator or its providers. Users receive a limited, non-exclusive right to use the service for personal, non-commercial purposes only.

18.2 Users may not copy, reproduce, distribute or create derivative works from the operator’s intellectual property without prior written consent.

19. Changes to Terms

19.1 The operator may amend these Terms from time to time. Material changes will be communicated to registered users by means conveyed on the operator’s platform or by email.

19.2 Continued use of the service after publication of changes constitutes acceptance of the amended Terms.

20. Severability and Entire Agreement

20.1 If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

20.2 These Terms and any documents expressly incorporated constitute the entire agreement between the user and the operator regarding the services.

21. Contact

21.1 For questions, complaints or support, contact the operator at: [email protected].